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Revocation Instructions

  1. Revocation Rights

    You may revoke this contract within 14 days without stating reasons. The revocation period is 14 days as of the day on which you or a third-party designated by you who is not the carrier took possession of the last goods. 

    To exercise your revocation rights, you must submit a clear declaration (e.g., a letter sent by mail, fax or email) about your decision to revoke this contract to us, the

    Sneaksell

    Salmstraße 4

    9020 Klagenfurt, Austria

    Email: info@sneaksell.at

    You may use the included sample revocation form, though this is not required.

    The revocation deadline will be met if you send your declaration about the exercise of your revocation rights to us before the revocation period expires.


    Consequences of Revocation

    If you revoke this contract, we must refund any payments we received from you, including shipping costs (with the exception of additional shipping costs resulting from you choosing a shipping method other than the least expensive standard shipping method offered by us), without delay and within 14 days of the date on which we received the declaration about your withdrawal from this contract. For the refund, we will use the same payment method that you used for the original transaction, unless expressly agreed to otherwise with you; under no circumstances will you be charged any fees for the refund.

    We may refuse to provide the refund until all goods have been returned to us or you prove that you sent back the goods, whichever occurs first.

    You must return or hand over the goods without delay and, at the latest, within 14 days of the day on which you notify us about your revocation of this contract. The deadline will be met if you send the goods prior to the expiration of this 14-day period.

    You must bear the costs for returning the goods.

    You will only be required to cover any loss of value of the goods if the loss of value is due to treatment of the goods not necessary for assessing their quality, characteristics or functionality.

     

    Revocation rights are not provided for contracts about the delivery of goods that have not been prefabricated and whose production is based on individual selections or specifications of the consumer or that are clearly tailored to the personal needs of the consumer.

     

    Revocation rights will expire prematurely for contracts about deliveries of sealed goods which may not be returned for health or hygiene reasons or whose value is based on them being sealed if the seal was removed after the delivery.

    End of revocation instructions.

  2. Sample Revocation Form

    If you want to revoke the contract, please complete this form and return it to us.

    To the

    Sneaksell Salmstraße 4

    9020 Klagenfurt
    Austria
    Email: info@sneaksell.at

    I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods/performance of the following services (*): 

    Ordered on (*)                               / received on (*)                                             

    Name of consumer

     

    Address of consumer

     

    Signature of consumer (only for declarations on paper)

     

    Date

     

    (*) Delete non-applicable

  3. Exception
Products Marked with a Star(*) are excluded of our Return Policy!